Use Agreement Terms

Please read our policies terms and conditions, as set out. By using this site you have confirmed that you agree with these Terms and Conditions, and by purchasing any item from SydneyWallDecor.com.au you have agreed and accepted the Terms of Purchase. The Terms and Conditions set out supersede any earlier Terms and Conditions and include any previous orders.

From time to time we reserve the right to update our Terms and Conditions, and we will advise of any changes to our Policies Terms and Conditions.

Acceptance of the Merchandise

You the buyer are responsible for inspecting the purchased goods on the website before they are shipped to you. If you have any questions or need clarifications you can email us at support@sydneywalldecor.com.au

Returns / Replacements / Refunds

  • If you receive an incorrect item (this occurs rarely), we’ll pay for return delivery and a replacement.
  • If you receive an item that is broken or faulty get in touch with us and we will provide you with the details for recovery of the amount paid for the item from the courier company as all our items are insured during transport from our warehouse. You will need to follow up with the courier and insurance company for the recovery of money.
  • If you want to swap for another item, you will pay for return delivery and we’ll send the item of your choice. If the cost is lower or higher than the original item, we’ll refund the difference or you’ll pay the difference.
  • If you want to return an item for a refund, you will pay for return delivery and we’ll refund you minus a 10% restocking fee.
  • Reproducing other Designs and Makes

    Sydney Wall Decor has long established relationships with major suppliers and manufacturers globally, which brings to our Store a diverse range of Styles and Designs. We also Design and manufacture our own range of exclusive styles available only in our online Stores. For our customers we can produce any bespoke Wall Art design (minimum quantities will apply) to size and design specifications. We are however not able to copy, reproduce or make other manufacturers designs.

    Address Change

    SydneyWallDecor.com.au cannot be held responsible for being supplied with incorrect address information entered onto your order. If there is a change of delivery address then you should email the Store as soon as possible (support@sydneywalldecor.com.au), and we will make every attempt to correct the delivery address. However we have a fast turnaround, and in some cases your order may already have been processed and sent. If this is the case then you will be responsible for tracking the order to the incorrect address.

    Pricing Policy

    Prices may be changed without prior notice. Credit cards are charged in Australian Dollars.

    All prices shown on the website are inclusive of GST.

    Shipping

    Shipping across all New South Wales is free, we provide discounted shipping for orders outside New South Wales

    Pre-Orders

    Any items that are pre-ordered must have a 50% Deposit to secure the Order. Delivery times for pre-orders may alter, however you can contact us (support@sydneywalldecor.com.au) to confirm changes of dates. If you wish to pre-order any item please discuss this with us, or place a separate order as other items ordered will be held over until the pre-order arrives.

    Measurements & Sizing

    All measurements indicated are as accurate as possible. Please read the Product Information regarding the measurements and the method in which the measurements are taken for a clear understanding of the dimensions.

    Pricing and Description Errors

    While every effort will be made to ensure that prices and descriptions of any products on this website as accurate as possible, errors may occur. SydneyWallDecor.com.au reserve the right to cancel any orders where the incorrect description or price is listed. SydneyWallDecor.com.au will have the right to cancel an order even if it has been paid if the incorrect price is shown. Any payments made will immediately be credited.

    Colours

    Descriptions of product colors are as accurate as possible. We use the internationally recognized Pantone standards for color palettes and wording. Variations of screen color on computers or digital devices may alter these colors. Choose colors carefully as SydneyWallDecor.com.au will not change or refund products due to incorrect color choice or variation of colors caused through screen color variations.

    Cancellation of Orders

    Provided that we receive notice that you wish to cancel prior to the goods being dispatched, we can accept your cancellation. However, if the goods have already been dispatched SydneyWallDecor.com.au reserves the right to refuse cancellations of your order, or charge a cancellation fee. A restocking fee may be applicable should we be able to retrieve the parcel from the delivery company.

    Copyright of Photos, Merchandise and Website Notice

    This website is owned by SydneyWallDecor.com.au therefore all photos, design of the site, and images are the sole property of SydneyWallDecor.com.au. Any software used to run this site has been purchased to be used on this site and is therefore the sole property of SydneyWallDecor.com.au or those companies supplying and running the software. No aspect of this site can be copied, reproduced, republished uploaded, transmitted, or used in any form whatsoever. All photos are the sole right of SydneyWallDecor.com.au and cannot be used or reproduced in any form without express permission of SydneyWallDecor.com.au

    Use of any part or parts of this site will violate copyright laws and appropriate legal action will be taken.